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We have a strict to returns or refunds policy that can be viewed here and was agreed to upon purchase when accepting our terms and conditions.

Due to the nature of our products being digital, there is no way to return them to us. Therefore, we cannot process refunds or returns. 

If you have an account on our website for our Planner Hub, Digital Home Planner, Teacher Planner, etc. you can log into your account here. If you purchased something from our main shop, you can log in here. If you still cannot access your account, please email us at [email protected] so we can verify your purchase. 

Yes you can use your digital planner on a PC by downloading Noteshelf from the Google Play Store or Xodo from the Microsoft Store.

However, please be aware that Digital Planners are made to be use with a tablet and work best that way. On a PC, you will be limited to using text boxes to write in your planner.

If you purchased The Organized Life Toolkit before SEPTEMBER 20, 2021 and have already created an account for The Organized Life Toolkit, you can login here. 

If you purchased The Organized Life Toolkit after SEPTEMBER 20, 2021, you can find the Toolkit here after logging in.

If you still cannot access your account, email us at [email protected] so we can verify your purchase and send you instructions to create an account. 

We have many tutorials here teaching you how to use your digital planner. 

If one of our videos does not address your question, please email us at [email protected]

For an iPad, we recommend using Goodnotes, Noteshelf, or Notability. 

For an Android, we recommend Noteshelf, Penly, or Xodo. 

Please note that when using an Android for digital planning, there is currently no app that will automatically sync between devices. 

For a Microsoft Surface, the only app that will work with our planners is Xodo. 

Our planners DO NOT work with OneNote. 

For a Fire Tablet, you can use Metamoji, however the functionality of their app is limited.

*Please note that we only share tips for digital planning on an iPad with Goodnotes, Noteshelf, & Penly. Our support for other apps is very limited as we do not use them.

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